Gaming on poki 2 is entertainment — not a guaranteed income source. We want every member to play within their means and enjoy the experience. This page provides all the tools and information you need in one place.
Most people come to poki 2 for entertainment — some place a few bets while watching a cricket match, others unwind with slots at the end of the day. That's perfectly normal. But like any form of entertainment, gaming is healthiest when it has boundaries.
Responsible gaming doesn't mean playing less or having less fun. It means staying within your budget, keeping track of your time, and making sure gaming never overshadows the other important things in your life. That's exactly what poki 2's tools are designed to support — and they're available to all members completely free of charge.
We understand that many people find it uncomfortable to talk about these things alone. Our support team is always ready to listen without judgement and offer help — in Bengali, around the clock.
Spending beyond your budget and feeling regret afterward?
Chasing losses by placing bigger bets to try to win back what you've lost?
Are you gaming during family time or work hours?
Feeling restless or anxious when you try to stop gaming?
Are you betting with borrowed money or funds set aside for emergencies?
If even one answer is "yes," use the tools below or contact support. No judgment — just help.
The principles poki 2 follows — and encourages you to follow too
Set a separate monthly budget for gaming — an amount you can afford to lose without it affecting your life. Once you hit that limit, stop. Start fresh next month.
Before each gaming session, decide how long you'll play and set a timer on your phone. Stop when the time is up — win or lose. Keeping track of your time is the most important habit in responsible gaming.
Betting when you're angry, frustrated, drunk, or exhausted is never a good idea. Placing a "revenge bet" right after a loss often leads to even bigger losses. Step away, clear your head, and come back when you're ready.
Gaming is fundamentally entertainment. Winning is a bonus — not the goal. When gaming becomes purely about winning and a loss ruins your mood, that's a warning sign.
It is best not to hide your gaming habits from family. Being open with someone you trust reduces the risk of excessive play. If you feel the need to hide it, that itself is a warning sign.
Taking a break from gaming for a few days every now and then is completely normal and healthy. Coming back after a rest often makes the experience more enjoyable. The self-exclusion feature on poki 2 is designed exactly for this purpose.
These tools are completely free — use them anytime through your account settings or by contacting support
Set a daily, weekly, or monthly deposit limit. Once set, the limit takes effect immediately and no new deposits will be allowed until the current period resets.
Set a maximum duration for each gaming session. When the time is up, you'll automatically receive a warning and be logged out if needed.
At set intervals, a message will appear on screen reminding you how long you've been playing and how much you've spent. This helps you decide when to take a break.
You can temporarily suspend your account for 7 days, 30 days, or 6 months. During this period, logging in or making deposits will not be possible. Once self-exclusion is active, it cannot be cancelled.
If you feel you need a permanent break, just let our support team know and your account will be closed. Everything stays completely confidential — no questions, no judgement.
You can view a full history of all your bets, wins, losses, and time spent. Understanding your own patterns makes it easier to make informed decisions.
| Limit Type | Maximum Duration | When It Takes Effect | Can it be cancelled? |
|---|---|---|---|
| Daily Deposit Limit | 24 hours | Instant | Starting the Next Day |
| Weekly Deposit Limit | 7 Days | Instant | After 7 days |
| Monthly Deposit Limit | 30 Days | Instant | After 30 days |
| Session Timer | Custom | Instant | At any time |
| Temporary Self-Exclusion | 6 Months | Instant | After expiry |
| Permanent Account Closure | Permanent | Within 24 hours | No |
Setting a spending limit on poki 2 is straightforward and takes just a few minutes. Once set, the system enforces it automatically.
Log in to your account from the website or app. Tap the profile icon in the top right corner.
Go to "Settings" or "Security" from the profile menu. There you will find the "Responsible Gaming" or "Gaming Limits" section.
Choose daily, weekly, or monthly — whichever type of limit works for you. You can also set multiple limits at the same time.
Enter a maximum amount that fits your budget. If you're new, starting low is a good idea — you can always increase it later.
Confirm with your OTP or password. The limit will take effect immediately and you'll receive a confirmation message.
Gaming addiction doesn't happen overnight. It builds gradually and can be hard to recognize in the early stages. Keep an eye out for these signs:
Chasing losses: Chasing losses — telling yourself one more round will win it all back.
Hidden: Hiding your gaming from family or being dishonest about it.
Financial pressure: Betting with money set aside for essential expenses or borrowing to place bets.
Relationship strain: Gaming causing strain in your relationships with family or friends.
Sleep and work disruption: Skipping sleep or neglecting work because of gaming.
Loss of control: Sitting down for "just a quick game" and losing track of hours.
If you notice any of the signs above in yourself, please reach out for help. Contact poki 2 via live chat or at support@poki2.xyz. Everything is kept strictly confidential.
Poki 2 strictly prohibits registration by anyone under 18. Age verification is a mandatory part of the KYC process — and may be required again at the point of withdrawal, not just during sign-up.
If there are children or teenagers in your home, make sure poki 2 is never left open on a shared phone or computer. Keep your account password-protected and never use the "Remember me" option on any device that is not exclusively yours.
If you suspect a minor has registered, please contact support immediately. We will verify and take action promptly.
Under no circumstances is it permitted to open or operate an account on behalf of a minor. Doing so may result in the account being permanently closed and any deposited funds being forfeited.
You don't have to face it alone — we and our experts are here for you
Chat with us in Bangla, 24/7. Whether you want to set limits, self-exclude, or just talk — we're here to listen, not to judge.
To share more details, send us an email. We typically respond within 6–12 hours.
Detailed responsible gaming guides, videos, and FAQs are available in the Help Centre.
Visit the Help CenterGaming addiction is a recognized mental health condition. If you feel you need professional support, please speak with a doctor or mental health specialist. poki 2 fully respects that decision and will assist with account closure if needed.
Your safety on poki 2 is our responsibility. Play within your limits, enjoy the rewards, and reach out for help whenever you need it.
18+ | Play for entertainment, not as a source of income | Terms & Conditions